Privacy Policy
Trendevo Privacy Policy
Effective Date: 28-09-2025

1. Introduction
We value your privacy and are committed to protecting your personal data in compliance with
UAE law, including Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL).
UAE Government Portal
2. Data Controller / Contact Details
Name: Trendevo
Address: Dubai, United Arab Emirates
Contact Email: support@trendevo.co
Data Protection Officer: Maharoof
3. What Personal Data We Collect
We collect personal data such as:
Name, email address, phone number, address, etc.
Payment details (but sensitive financial data handled by third-party payment processors)
Browsing and usage data (cookies, IP address)
Any data you provide when you contact us, leave reviews, etc.
4. Purpose & Legal Basis for Processing
We process your personal data for purposes such as:
Fulfilling orders, delivery, refund/returns process
Customer service and support
Marketing (only with your explicit consent)
Improving our services, website analytics, fraud prevention
Complying with legal obligations
We rely on legal bases such as: consent, contractual necessity, legitimate interests, or
compliance with law.
5. Cookies and Tracking
We use cookies to facilitate site navigation, personalize content, analyze website usage.
You have the choice to accept or decline cookies via cookie settings.
6. Data Sharing / Third Parties We only share data with:
Delivery / logistics partners for order fulfilment
Payment processors (secure third-party vendors)
Authorized service providers (IT, marketing, analytics)
Government / regulatory authorities when required by law
7. Cross-Border Data Transfers
If we transfer personal data outside the UAE, we ensure that there are adequate safeguards
(e.g., standard contractual clauses, approved transfer mechanisms) to protect your rights.
8. Data Subject Rights
Under PDPL, you have the right to:
Access your personal data
Correct inaccurate or incomplete data
Delete or erase data under certain conditions
Restrict or object to processing
Withdraw consent where applicable
To exercise these rights, contact us at [privacy@trendevo.ae].
9. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was
collected, to comply with our legal obligations, resolve disputes, enforce our agreements, etc.
After which, it will be securely deleted or anonymized.
10. Security Measures
We implement appropriate technical and organizational measures to protect your data:
encryption, secure servers, access controls, staff training, etc.
11. Changes to This Policy
We may update this policy from time to time. We will post changes on this page and update the
effective date. Significant changes will also be communicated to you.
12. Contact Us
If you have questions or complaints, reach out at [privacy@trendevo.ae].