Terms & Conditions
Overview
This website is operated by Trendevo FZE LLC (“we”, “us”, or “our”). Throughout the site, “you” refers to the user, customer, or visitor. By accessing our website or purchasing from Trendevo, you agree to these Terms of Service and our related policies, including our Shipping Policy, Returns & Refunds Policy, and Privacy Policy.
By using our platform, you acknowledge and agree to comply with all applicable laws and regulations of the United Arab Emirates (UAE), including Federal Law No. 15 of 2020 on Consumer Protection and Federal Law No. 46 of 2021 on E-Commerce.
If you do not agree to these terms, you may not access the website or use our services.
Online Store Terms
You confirm that you are at least 18 years of age (or the legal age of majority in your jurisdiction) to place an order.
You may not use our products or services for any unlawful purpose, including but not limited to violations of UAE law.
Any misuse of our website, products, or services will result in immediate suspension of access.
Products & Services
All products displayed are subject to availability. We reserve the right to limit quantities, discontinue items, or refuse service at our discretion.
We make every effort to display product details and images accurately, but we do not guarantee that your device’s display will reflect true colors or finishes.
Pricing & Payments
Prices are listed in UAE Dirhams (AED) unless otherwise stated.
We reserve the right to update prices without notice.
Payments must be made through approved payment gateways. You agree to provide accurate billing and account details to complete transactions.
Shipping & Delivery
Orders are processed within the timeframe stated in our Shipping Policy.
Delivery timelines are estimates only and may vary due to customs, carrier delays, or unforeseen circumstances.
Title and risk of loss transfer to the customer upon delivery.
Returns, Refunds & Cancellations
Returns and refunds are governed by our Returns & Refunds Policy.
In accordance with UAE Consumer Protection Law, customers may return eligible products within 14 days of receipt, provided items are unused, in original condition, and accompanied by proof of purchase.
Cancellations may only be accepted if the order has not been processed or shipped.
Accuracy of Information
While we strive for accuracy, we do not warrant that product descriptions, pricing, or other content on the site is error-free. We reserve the right to correct errors or cancel orders affected by such errors.
Third-Party Services & Links
We may provide links to third-party websites or services. We are not responsible for the content, policies, or practices of such third parties.
Limitation of Liability
To the fullest extent permitted under UAE law, Trendevo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products.
Nothing in these Terms limits your statutory rights under UAE Consumer Protection Law.
Indemnification
You agree to indemnify and hold harmless Trendevo, its affiliates, employees, and partners against any claims or demands arising from your breach of these Terms or violation of UAE law.
Governing Law & Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
Changes to Terms of Service
We reserve the right to amend these Terms at any time by posting updates on this page. Your continued use of the website constitutes acceptance of the revised Terms.
Contact Information
For questions about these Terms of Service, you may contact us at:
support@trendevo.com
Trendevo FZE LLC, United Arab Emirates
